Accessibility Statement
Wilde Gourmet – Malta
Wilde Gourmet is committed to making our website and online services accessible to everyone, including people with disabilities. We aim to provide a user-friendly experience for all visitors and to ensure that our digital content is perceivable, operable, understandable, and robust, in line with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
Our Commitment
We strive to ensure that:
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- All customers can access information about our hampers, wine selections, and services.
- Our website works well across a range of devices, browsers, and assistive technologies.
- Content is easy to read, navigate, and interact with.
Accessibility is an ongoing priority, and we are continually improving our website to meet or exceed WCAG standards.
Accessibility Features
We have implemented (or are in the process of implementing) the following:
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- Alternative text for images
- Sufficient colour contrast for text and backgrounds
- Clear headings, labels, and structure
- Keyboard-friendly navigation
- Descriptive link text
- Responsive design for mobile and tablet
- Avoidance of flashing or harmful content
Ongoing Improvements
While we aim to make every part of our website accessible, some elements may not yet fully comply with WCAG
2.1 due to technical limitations or third-party integrations. We are actively working to identify and fix any accessibility issues as they arise.
Feedback & Contact
We welcome feedback on the accessibility of our website. If you experience any difficulty or need help accessing any part of our site, please contact us:
Email: info@wildegourment.com
Please include:
- The page or feature you were trying to access
- A description of the issue
- The device, browser, or assistive technology you were using
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We will respond as quickly as possible.
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Formal Complaints
If you are not satisfied with our response, you may contact the relevant Maltese authority:
Commission for the Rights of Persons with Disability (CRPD) Malta
Website: crpd.org.mt
Date of Statement
This statement was last updated on: 19/11/2025
What to include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.